Terms and conditions

Who we are

Luna is operated by Sward Solutions AB, Spannvagen 4, 168 35 Bromma, Stockholm, support@linesofyou.com, VAT ID SE559573343601.

What you buy

Messages with an AI tarot reader, sent to the email you enter (Messages with an AI tarot reader. Messages never expire.). The price is shown before you pay, includes VAT, and is charged once. Messages are available right after payment.

If we email you a personal offer, it gives the stated percentage off the report itself (not add-ons), only for the email address it was sent to and only until the time stated in it.

For entertainment and self-reflection

For entertainment.

Our readers are AI characters.

Readings cannot tell you another person's thoughts or promise an outcome.

Ordering and payment

You order by completing the quiz, entering your email and paying through Stripe Checkout. The contract is concluded when your payment is confirmed. Payment methods are those shown on the checkout page.

Right of withdrawal for digital content

If you are a consumer in the EU, EEA or UK you normally have 14 days to withdraw from an online purchase. For digital content that is not supplied on a physical medium, this right ends once delivery has begun, provided that you (1) expressly agreed that delivery starts immediately and (2) acknowledged that you thereby lose your right of withdrawal.

Because the chat reading is created and sent right after payment, we ask for both confirmations before checkout. We confirm them in the email that delivers your chat reading. If you do not want to give them, please do not buy.

This does not affect your statutory rights if the chat reading is faulty or never arrives (see Refunds).

Refunds

Messages never expire. Not happy? Messages back within 24 hours.

Details: see the refunds page.

Your information and use of the chat reading

Please enter your details accurately. The chat reading can only be as accurate as the birth data you give. The chat reading is licensed to you for personal, non-commercial use.

Liability

We are liable without limitation for intent, gross negligence and injury to life, body or health, and as required by mandatory law. Otherwise our liability is limited to the price you paid.

Law and disputes

These terms are governed by the law of Sweden. If you are a consumer, the mandatory consumer protection rules of your country of residence still apply. If we cannot resolve a complaint together, you can turn to Allmänna reklamationsnämnden (ARN), arn.se, or to the consumer body in your own country.